Terms and Conditions

I. General Terms and Conditions

§ 1 Basic provisions

  1. The following terms and conditions apply to contracts that you conclude with us as a provider (TELOSMART) via the website telosmart.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby excluded.

  2. A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

  1. Subject matter of the contract
    The subject of the contract is the sale of goods.

  2. Offer and acceptance
    By placing the respective product on our website, we are making you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

  3. Conclusion of contract via the shopping cart system
    a. The goods you intend to purchase are placed in the “shopping cart”. You can access the “shopping cart” and make changes there at any time using the corresponding button in the navigation bar.
    b. After clicking the “Checkout” or “Continue to order” button and entering your personal data and the payment and shipping conditions, you will finally be shown an order overview.
    c. Before submitting the order, you have the opportunity to check the details in the order overview, change them or cancel the order.
    d. By submitting the order via the corresponding button, you declare your legally binding acceptance of the offer, whereby the contract is concluded.

  4. Technical processing
    The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by email. Make sure that the email address you have provided is correct and that receipt of the emails is technically guaranteed.

§ 3 Special agreements on payment methods offered

  1. Payment via PayPal / PayPal Checkout
    If you select a payment method offered via PayPal / PayPal Checkout, payment processing will be carried out via the payment service provider PayPal (Europe) S.à.rl et Cie, SCA. The individual payment methods via PayPal will be displayed to you during the ordering process.

§ 4 Right of retention, retention of title

  1. Right of retention
    You can only exercise a right of retention if it concerns claims arising from the same contractual relationship.

  2. Retention of title
    The goods remain our property until the purchase price has been paid in full.

§ 5 Warranty

  1. Liability for defects
    The statutory liability for defects applies.

  2. Consumer notice
    Consumers are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to report any complaints to us and the carrier as soon as possible. However, failure to do so will not affect your statutory warranty claims.

§ 6 Choice of law

  1. Applicable law
    German law applies. For consumers, this choice of law only applies to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer is habitually resident.

  2. UN Sales Law
    The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer information

1. Identity of the seller

TELOSMART
Lore-Kullmer-Strasse 23,
93053 Regensburg, Germany
Email: stevencheung762@gmail.com

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr . We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).

3. Contract language, contract text storage

  1. Contract language
    The contract language is German.

  2. Contract text storage
    We do not save the complete contract text. Before submitting the order, the contract data can be printed out using the browser's print function or saved electronically. After receipt of the order, the order data will be sent by email.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and payment terms

  1. Prices
    The prices stated in the offers as well as the shipping costs represent total prices and include all price components including all taxes.

  2. Shipping costs
    The shipping costs are not included in the purchase price and will be shown separately during the ordering process.

  3. Payment methods
    The available payment methods are displayed in the respective offer.

  4. maturity
    Unless otherwise stated, payment claims are due immediately.

6. Delivery conditions

  1. Delivery information
    The delivery conditions, delivery date and any existing delivery restrictions can be found in the respective offer.

  2. Transfer of risk for consumers
    In the case of consumers, the risk of accidental loss or accidental deterioration of the goods during shipment passes to the buyer upon delivery of the goods.

7. Statutory liability for defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information were prepared by lawyers from the Händlerbund and are regularly reviewed.

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